Refund & Cancellation Policy
We understand that plans can change. To be fair to all families and maintain waitlists, our policy is as follows:
- ✦Program Cancellation by Chapter: If we must cancel a class, session, or the full program before it begins, families will receive a full refund (or credit toward a future season).
- ✦Student Withdrawal: Refunds are generally not provided after registration is confirmed, except in cases of documented serious illness, injury, or family relocation outside the service area. Requests must be submitted in writing to info@nljcloudoun.com.
- ✦Partial Season / Make-up Classes: No refunds or prorated credits for missed classes. Make-up opportunities may be offered at the directors’ discretion when space allows.
- ✦Special Circumstances: We review requests on a case-by-case basis with compassion. Please reach out early if you anticipate an issue.
All tuition payments are non-transferable except as noted above.
